POSITION PURPOSE

This position provides temporary, project-based assistance in the Organizational Change Management group. It is designed to offer real-world experience to students pursuing Computer Related degree program. The incumbent will gain exposure to Cooperative operations and practices while supporting teams with hands-on tasks and assignments appropriate to their field of study.

ESSENTIAL DUTIES

• Coordinate logistics for training and testing activities, including scheduling, attendance tracking, and feedback collection.
• Monitor training effectiveness through surveys and metrics to support continuous improvement
• Compile and share training resources (e.g., LinkedIn Learning courses) and assist in developing user guides, FAQs, and other materials.
• Assist in developing test strategies, scenarios, scripts, and procedures based on project requirements.
• Collaborate with project managers and developers to translate system requirements into actionable test cases.
• Manage and update IT OCM SharePoint pages to ensure timely and accurate communication.
• Assist in drafting and distributing communications across multiple channels (email, Teams, posters, resource hubs).
• Support cascading communications by preparing talking points for project team members and leaders. 
• Gather and document change impact data for IT initiatives
• Collaborate with IT teams to align technical delivery with user impact planning
• Attend workshop meetings for IT initiatives to understand business impacts and contribute to change granularity
• Attend team meetings and trainings as required
• Follow safety, security, and procedural guidelines.
• Perform other duties as assigned.

ESSENTIAL DUTIES CONTINUED

MINIMUM QUALIFICATIONS

• Be at least 18 years of age.
• Be enrolled as a full-time student in a Bachelor’s degree in information technology, communications, or education; or
• Be enrolled as a full-time student in an associate’s degree in information technology or communications.
• Maintain a minimum GPA of 2.5.
• Transcript required at time of application. If your transcript is not attached at time of application, your application will not be reviewed.

PREFERRED QUALIFICATIONS

• Previous internship or relevant work experience.
• Additional certifications or coursework in field of study.
   

PHYSICAL AND ENVIRONMENTAL DEMANDS

This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. 

KEY SKILLS

• Effective written and verbal communication skills.
• Demonstrate proficiency with Microsoft Word, Outlook, and Excel.
• Research and analytical thinking.
• Written and verbal communication.
• Microsoft Office proficiency.
• Organization and attention to detail.
• Data entry and recordkeeping.
• Team collaboration.
• Initiative and adaptability.
• Confidentiality and professionalism.
• Fieldwork or technical hands-on aptitude (where applicable).
• Compliance with safety procedures.

Wage: $21-$23/hour